Sales Support & Follow Up Officer / Erbil

Job title:  Sales Support & Follow Up Officer 

Location: Erbil

Job Type: Full-Time

Department:  Sales 

Related: Sales Manager

Direct Leader: Area Sales Manager 

Daily Working Hours: 8 Hours

Summary

We are seeking a highly organized and motivated Sales Support & Follow-Up Officer to provide administrative and coordination support to the Sales Department, ensure smooth workflow, and maintain effective communication with customers and internal teams.

Key Responsibilities

• Enter and update customer orders in the system.

• Follow up on sales contracts with the sales team.

• Prepare and maintain sales presentations and materials.

• Respond to customer inquiries and coordinate with internal departments.

• Track sales targets and prepare basic performance reports.

• Support sales and marketing activities as needed.

• Perform any other related tasks assigned by management.

Skills & Qualifications

• Bachelor’s degree in biomedical engineering, Medical Device Engineering, or a related field.

• Experience in sales or customer service.

• Fluency in Arabic, English, and Kurdish (reading, writing, speaking).

• Strong communication and customer-handling skills.

• Strong proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Familiarity with CRM systems.

• Strong organizational, multitasking, and time-management skills.

• Ability to travel and attend conferences when required.